Professional service can get the loyalty of customer, and the reputation of loyal customers is an important and powerful force for the establishment of new customer groups.

With years of integrity operation and development, Xinyue has a number of regular customer teams with stable and smooth cooperation. The reputation of these high-quality customers has injected a strong and credible force into the expansion of Xinyue's business in the local steel market.

In October 2019, a new Malaysian customer contacted us directly with the MTC provided by Xinyue for the local project, saying that he had purchased three times of Xinyue products from the local inventory provider, and the product quality was excellent, so that he had 100% confidence that our products can meet the quality requirements of the local project construction. it is prudent that the customer get the export date and credit rating of Xinyue through official channels in China.After that they issued the order to us directly. This time, when customers take over orders for new projects, the first supplier they consider is Xinyue . The product of the project is 1000 tons of CK45 hot rolled steel plate. 

Xinyue has the sufficient supply experience of this product, so we know the production, inspection and transportation process very well, and reminds the customer of the corresponding use precautions. The customer receives the corresponding professional suggestions before the official starting of the order, which undoubtedly has a more mutual understanding and active operation of cooperation.

This time, unlike before, is the impact of the epidemic. There is no doubt that China's control of the epidemic is a great sample in the world. Xinyue has completed the production as promised under such situation. At the same time,our company also actively helped customers to solve the problems of product inspection and payment during the epidemic.Under currently severe international situation, customers highly recognize and appreciate the production capacity, comprehensive operation capacity and international sense of mission of China and Xinyue.

To promote steel industry, to represent Made-in-China !That is Xinyue’s constant Mission and pursuit ! Xinyue is always by your side!

Written by Anna