At the beginning of March, I received a new inquiry request with grade S355J2H from a new European customer. The customer informed that it is mainly used for drilling underground purposes. Due to the weather in European, the low temperature is all the year round. So the requirement just needs to be able to withstand low temperatures. To meet these requirements, we usually have a minimum order quantity requirement, but the customer is a relatively small contractor, and the project is not very large, so it will need not a lot of pipes for each project, they will purchase a container of 25 tons quantity for each time. In this way, it is difficult for our factory to purchase raw materials, because the steel grade is not a common steel grade, and the customer's demand cannot meet the minimum order quantity requirement. But Xinyue did not give up this small order by this reason.

Due to the epidemic, the customer finally postponed the order in May. The quantity of 25 tons which is exactly one container quantity. After negotiating all the technical parameters with the customer, and after meeting all the technical requirements with each departments, the production is arranged immediately, we finished produce all quantity within 15 days. Then customer arranged a third-party inspection, and was very satisfied with the inspection results of the chemical composition and mechanical properties.

Such a fast delivery date made the customer very surprised. He praised the speed of the XINUE people and said that he will place a repeat orders in the near future.

No matter large or small orders, Xinyue has always taken it seriously. High quality and short delivery have always been our action indicators. Xinyue people are willing to make our efforts to build the world. Let us build a better future together.

Written by Kelly