In March 2016, a European customer sent an inquiry for thin-walled ERW welded pipe with a quantity of 2,400 tons. Since I had already given the customer enough quotation support at that time, the customer still asked for a price reduction, and at the same time told us that he already had a better price plan from another company, and expressed the hope that we could reach the target price and cooperate with us. However, after considering various factors such as quality, delivery time, customer service, etc., we did not accept customer orders.

Later in 2019, I learned that the customer and the supplier had a quality and commercial dispute over this project. Customers said that through this incident, we Xinyue has always been upholding the integrity and win-win cooperation concept. Facts have proved that we Xinyue is a trustworthy supplier and partner. In the future, we will focus on cooperation with our Xinyue Steel Group.

At the beginning of 2020, the customer sent an inquiry about the European standard welded pipe. The material requirements are very strict, and customers require technical documents such as raw material materials, welding material materials, welding procedure qualification, quality inspection plans, and quality inspection reports.

Thanks to our experience and technical support, the customer finally won the project. At the same time confirm the order with us.

Now that all the products have been produced, the third-party inspection arranged by the customer is completed, the inspection is qualified and approved by the customer and the third-party inspection company. It is expected to ship in September.

Xinyue, a reliable steel pipe supplier! It is already a brand. We uphold the responsibility of promote development of the steel industry and the endorsement of China's manufacturing, so that our reputation is well-known in Australia, Europe, Africa, South America, the Middle East and other countries and regions.

Written by Curtis