The establishment of trust may be long-term and arduous for many people, especially for the foreign trade industry. Today with advanced information, although the authenticity of the company can be checked through Google or Facetime positioning or even the official website of the government, there are still Many customers believe that seeing is believing. Therefore, how to win the trust and favor of customers in the shortest time is a topic that we foreign trade people have always needed to study and explore.

The customer mentioned today is from Southeast Asia and is mainly engaged in the construction of hydrocarbon plants. At present, there is a project in hand that urgently needs stainless steel pipe EN10217-7. In the past 4 months, customers have searched all over the world, from UAE to Europe, from Europe to China, and compared more than 20 suppliers. Can't make a decision. Due to the delivery date, the customer finally reached the critical point of project procurement, and finally met Xinyue by chance. After Xinyue knew the customer's project situation and delivery requirements, starting from the inventory plan, it gave the customer a satisfactory delivery date and price, and submitted technical documents and stainless steel factory production photos.

At the same time, due to the epidemic, customers were unable to visit our company, and a small video was made to show all aspects of Xinyue's office area and factory to give customers peace of mind. Finally, after two weeks of negotiations, the customer assured Xinyue the order.

The trust and recognition of customers is the greatest motivation for all Xinyue people, and we will not disappoint any expectations and trust.

Written by Lisa