It has been nearly a year since the first cooperation relationship with this customer was established at the beginning of 2020. During one year, the customer has reordered 3 times. Highly recognized Tianjin Xinyue's quality control, resources, and ability to solve problems in a timely manner. There is no smooth sailing order. However, Xinyue relies on its own ability to make every order finally delivered smoothly.

The customer comes from Australia and has its own processing plant in Vietnam. After the pipes are processed, they all will be delivery and used in Australian local projects. Therefore, the steel grade has always been required to be high-steel grade C350 Australian steel grade. The biggest difficulty of this order is the specifications required are more than 5 different sizes, but the number of specifications is decades tons. The minimum order quantity for the single specification of the steel grade is generally 200 tons. Xinyue relies on its own experience in this industry in these years, combined with frequently shipped orders in Australia. Solved this big problem for customers. It saved customers a lot of capital occupation fees and the risk of inventory backlog. This month the customer returned Positive feedback was given to us with photos of some of our goods processed in Vietnam. The satisfaction expressed between the lines is enough to become the motivation for our continuous efforts.

For Xinyue, problems have always been used to be solved. We face the root of the problem, stand from the perspective of the customer, analyze the problem and solve the problem with the customer's interest as our interest. We Serve the world as Made-in-China.

Written by Maria